Managing Operations and Information
Technology
(Spring 2005)
Days and Class Hours: Spring 2005
Saturdays from 9:00 a.m. - 11:50 a.m.
and 1:00 p.m. to 3:50 p.m.: 7 Saturdays: January (22, 29), February (5,
12, 19, 26), March 5 and a 2-hour final exam on March 12.
Course Outline
Objective:This course is designed
to
help students understand the role of two important business functions,
Operations and Information, in an organization and address key
management
issues in the two areas. One of the focuses is on the interaction
between the two functional areas.
It covers the materials described under the title, Business Environment & Concepts -
Information technology, in the revised Uniform CPA Examination.
On the operations management side,
major topics include
- Operations Strategies,
- Global Operations,
- Just-In-Time Systems,
- Supply Chain
Management, and
- Total Quality Management
which have benefited and changed greatly
due
to the development of information technology. On the information
technology side, we emphsize the development in
- information systems (relational
database,
data warehouse, CRM, OALP, data mining),
- collaborative technologies,
- E-commerce
- information and network security,
- legal issues such as intellectual
property,
copy right and antiturst
It examines the emerging role of IT as a
new
functional area and covers information technologies used at various
levels
of business decisions and operations.
Textbook: K.
Laudon & J. Laudon, "Essentials
of Management Information Systems", 6th Edition, Prentice-Hall,
2003,
ISBN 0-13-145144-8. Due to cost concerns, I do not order
any textbook for the Operations Management part of the course.
Access to Blackboard Server: All
announcements, homework assignments, transparencies used in class
lecture
etc. will be made available on the blackboard server. Every
student
will get an account for the course. Please check the announcement
periodically for new events (Events will also be announced in class.)
Academic Integrity: please
read the academic
integrity policy carefully.
Evaluations:
- Presentation (20%):
Each
student is assigned to take charge of presenting a chapter (some
chapters may have more than one student). I will take
charge of the first two weeks and student presentations start from the
third
week of the semester. In addition to the print out of your slides, you
will also hand in an essay (no more than three pages) summarizing your
presentation materials.
- Assignments
(14%): There will be three weekly assignments. Students
can choose to work on two of the three, each accounted for 7%.
- Case Studies (20%):
Three cases from the textbook will be discussed. Students can
choose to work on two of the three, each accounted for 10%.
- Final Exam (30%): an
in-class
final
exam that covers all subject discussed in class.
- Class participation (16%):
Students
are expected to participate in class discussions. Evaluation of
classroom
participation include relevance, frequency, depth of students' comments
to the subject being discussed. Cases and Assignments are counted
only for students participated in class discussions.
- Scheduled dates for tests: 9:00-11:00AM,
March 12
Course Syllabus
All chapter numbers and page numbers
refer to those from the textbook.
|
Assignments
|
Cases
|
Presentations
|
Week
1
|
Application
Software Exercise (p. 35),
Dirt Bikes U.S.A. (p. 36) |
 
|
Chapters
1, 2 |
Week
2
|
|
Enterprise Integration: The
Pepsi Challenge (p. 366) |
Chapters 10
|
Week
3
|
Application
Software Exercise (p. 183), Dirt Bikes USA (p. 183) |
|
Chapters 4, 6
|
Week
4
|
|
Case Study: Will New Systems Keep Delta Flying (pp. 291-295)
|
Chapters 5, 8
|
Week
5
|
Developing an Open Source Solution for Knowledge Management
|
  |
Chapters 3, 9
|
Week
6
|
|
International Case Study 1 (pp.
565-571)
|
Chapters 11, 12
|
Week
7
|
|
  |
Chapters 13, 14, 15
|
Course Preparation Guides
There are some basic guidelines students
can
follow when preparing for class presentation, homework, chapter
papers.
Evaluation of performance on those assignments are largely based on
those
guidelines. There are common issues for example, relevance,
organization,
clarity, etc. for all those assignments. There are also unique
factors
in each form of assignment. For example, in class presentation,
time
management is one important issue but it is not as critical in other
forms
of assignment. Specific requirements for presentations, comments,
and chapter papers chapter can be found in the guideline
page.