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20312.02 Operations Management (Fall 2003)
Objective: The course is designed to give students an integrated
view of the Operations function in an organization. Topics covered range
from Strategic Choices to Operational Decisions and include subject areas
such as Operations Strategy, Total Quality Management, Project Management,
Supply Chain Management, etc. Recent issues related
to Operations Management such as Global operations, E-Commerce, and Information
Technologies will also be addressed. In addition, a special focus
is placed on improving students' analytical skills. As a result,
students will be asked to build spreadsheet based decision support systems.
Management , 6th Edition, by Lee J. Krajewski & Larry
P. Ritzman, Prentice Hall, 2001
Computer Software: Microsoft Excel, Microsoft Project, etc.
Office Hours For Fall 2003:
Tuesday and Thursday 1:30-2:00PM & 3:30-5:00PM, other times by
Access to Blackboard Server: All announcements, homework assignments,
transparencies used in class lecture etc. will be made available on the
blackboard server. Every student will get an account for the course.
Please check the announcement periodically for new events (Events will
also be announced in class.)
Academic Integrity: please refere to the school's academic
Tests (70%): There will be three tests including the final examination.
Among the three, the two lower scored tests will be accounted for 20% apiece
and the remaining one is accounted for 30%. All tests are closed book/note
unless instructed otherwise. All three tests are non-cumulative and
are treated equally. Therefore, the final examination is also a 75 minutes
Assignments (15%): Homework assignments are due a week from the
day they are assigned unless otherwise specified. No late homework will
be accepted. All assignments receive one of the three grades,
GOOD (v+), SATISFACTORY (v), POOR (v-). The emphasis on assignments
is more on participation than on correctness.
Participation (15%): Among the 15%, 8% comes from on time
attendance and the remaining 7% comes from participation in classroom discussions.
Policy for makeup examination: Makeup examinations are allowed only
for legitimate reasons and the instructor needs to be notified beforehand
unless there is a proven emergency situation.
Claims of recording errors: Results of tests and assignments are
circulated in class and posted regularly. Claims of recording errors should
be made within one week of their release time. Please keep all returned
tests and assignments.
Syllabus: Although all subjects in the textbook will be covered
to provide an integrated view of Operations Management, due to time constraint
some subjects will be discussed in details (topics in bold-faced letters)
while others briefly introduced. However, the depth and sequence of coverage
may be altered according to students' background and feedback.
Scheduled dates for tests: 10/2, 11/6
Date and hours of final examination: 5:30 - 6:45 PM, 12/16 (Tuesday)
|Overview and Strategic Issues: Operations
and Productivity, Operations Strategies
||Chapters 1, 2,
|Managing Project Processes
||Chapters 6, 7
|Capacity, Location, and Layout
||Chapters 8, 9, 10
|Supply Chain Management
|Inventory Management, Aggregate Planning,